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United Kingdom

The Champions of the Undead Promotion 

These terms and conditions (the Terms) apply to the Champions of the Undead promotion (the Promotion) and will prevail in the event of any conflict or inconsistency with any other communications, including online or in-venue advertising or promotional materials relating to the Promotion, as well as the Terms of Service. Information on prizes and how to enter forms part of these Terms. 


The Promoter is Zero Latency Pty Ltd, ABN 71 168 651 885, (Zero Latency) 5 Harper Street, Abbotsford, VIC, 3067, Australia 

Promotional PeriodUK 

The Promotion will be open from 12pm UK time on 10th August 2023 and will close at 11pm UK time on 6th September 2023 (the Promotional Period).

Entry Criteria & Mechanic

Entry into the Promotion is open to all persons over the age of 18 years who, during the Promotional Period play Undead Arena at one of the Zero Latency VR venues listed here excluding Italy, Japan and currently Arizona within the United States of America (pending application approval from the Arizona Attorney-General's office), each location is a Participating Venue and each eligible player an Entrant.

This Promotion is a game of skill; chance plays no part in determining the winners.  

Former and current Directors, management, employees, officers and contractors (and their immediate families) of the Promoter or of the agencies or organisations associated with this Promotion are ineligible to enter.  “Immediate families” means spouse, parent, natural or adopted child, and sibling (whether natural or adopted by a parent), whether or not they live in the same household as the director, manager, employee, officer or contractor.

Entrants may enter more than once during the Promotional Period.  By satisfying the above entry criteria, each Entrant is considered to have accepted these Terms. 

Promotion Scoring

The Entrant must purchase a ticket to play Undead Arena. The Promotion, including determination of the winners, is based on scores achieved during gameplay. Gameplay requires each Entrant to kill zombies using a range of weapon types and points will be awarded based on how each zombie is killed, for example a standard kill (100 points), headshot kill (150 points), assisted kill (25 points) and by using the fire traps (100 points). 

Separate leader boards will be maintained, grouped by the following regions, with each Entrants’ score being automatically recorded according to the region in which they play:

  • EMEA (covering Austria, Belgium, Germany, Kuwait, Luxembourg, Netherlands, Portugal, Spain, Switzerland, United Arab Emirates, United Kingdom, Ireland, France)
  • North and Latin America (covering USA, Canada, Mexico, French Guiana); and
  • Asia Pacific (covering Australia, India, Japan, New Zealand, Singapore).

The highest scoring Entrant in each region (each a “Finalist”) will be flown to the Zero Latency Las Vegas Venue (“Grand Final Venue”) to compete in the grand final on 5th October 2023. For the avoidance of doubt, there will be three (3) Finalists in total – one from each region. Each of the 3 Finalists will be notified by 5pm UK time  on Thursday 7th September 2023 via email or phone (to the email address or phone number provided when logging in to play at the relevant Participating Venue) that they are a regional winner and are invited to take part in the grand final and bring one (1) companion.  Each Finalist must respond to this email within 7 days to confirm their participation in the grand final. Failure to respond within this timeframe will forfeit participating and the next highest scorer in the relevant region will be invited to play.

The full names of all 3 Finalists will also be published on the Promoter’s social media channels by Wednesday 13th September

To demonstrate that a valid award took place, the Promoter must make available certain information. Therefore, the surname and county of the 3 Finalists will be published on the Promoter’s social media channels by Wednesday 13th September 2023. If you object to your name being published in this way, please contact the Promoter by email at In such circumstances, the Promoter must still provide the information to the UK Advertising Standards Authority on request.


The following costs will be covered to all 3 Finalists in order to participate in the Las Vegas Venue: 

  • Economy class flights up to the value of $2,200 USD per person, flights will be booked by Zero Latency’s travel agent from the finalists’ respective closest international airports. Travel to/from each Finalists’ respective international airports is not included; 
  • One (1) double room accommodation for the finalist and companion, for 2 nights up to the value of $500 USD per night, at the MGM Grand Hotel Las Vegas. 
  • Travel and transports (including ground transfers) to the value of $150 USD and paid via a one off Uber Gift Card.
  • Travel insurance for up to one (1) week for each finalist and their respective companion up to the value of $500 USD per person. 

The Finalists will play three games of a ‘hard mode’ version of the Champions of the Undead together at a time to be nominated by the Promoter, on 5 October 2023. This ‘hard mode’ version will include even more zombies than the regular game, and will therefore be even more of a challenge.  If any Finalist is unable to attend the nominated grand final destination or date, the invite will be forfeited to the next highest scorer in the relevant region. The date and time may be changed by the Promoter in the event that circumstances arise which are outside of its control. In these circumstances the Promoter will change flight bookings to a new date and time and cover any respective costs in that regard. 

The Finalist with the highest score at the grand final (i.e. the score achieved on 5th October only and not the cumulative score from previous gameplay) will be the overall winner and will receive $15,000 USD, to be paid via bank transfer in their local currency based on mid market conversion rates on the day of payment by the Promoter.

All Finalists and travel companions will be required to comply with the below additional requirements in order to participate:

  1. Airline tickets are non-refundable or non-transferable unless the Promoter changes the date and time of the event, in which case the Promoter will change the flight bookings;
  2. All applicable taxes, fees, charges and surcharges relating to the airline tickets shall be paid by the Promoter;
  3. They must abide by and are subject to the Airline’s published Conditions of Carriage (or similar, as applicable);
  4. Once airline tickets have been issued, they are only valid for flights and dates shown;
  5. If a booking is cancelled by the airline, no alternative tickets will be issued;
  6. Travel insurance is included; 
  7. They must have a passport that is valid for at least 6 months on date of travel with one blank visa page;
  8. Any visa for travel to the grand final venue in Las Vegas, United States of America is the responsibility of the Finalist and their travel companion. Each Finalist must share their visa with Zero Latency by Wednesday 20th September to confirm their participation in the grand final. There is no guarantee for participation in the final if your country of origin is not a country that participates in the US State Departments US Visa Waiver program.
  9. Any specific health declaration (including but not limited to COVID 19 vaccinations) necessary for travel to the grand final venue is the responsibility of the Finalist and their travel companion.
  10. Flight extras (including on-board meals and drinks, if applicable) are not included in the prize.Such costs are the Finalists’ responsibility; 
  11. Any costs or expenses not expressly included in the prize pursuant to these terms and conditions including without limitation, excess baggage, additional excursions and attractions will be the sole responsibility of the Finalist;
  12. The Finalist is solely responsible for any additional charges incurred at the hotel during their stay, including, without limitation, costs of meals, drinks, additional nights and services together with related taxes; and

The ability to participate in the grand final will be forfeited, and the next highest scorer in the relevant region will be invited to the grand final, if: 

  1. The Finalist is unable to travel to Las Vegas on 4th October for the final on 5th October;
  2. The Finalist has not obtained the proper travel visas or health documents and and shared them with Zero Latency by Wednesday 20th September 2023; 
  3. The Finalist has any immigration complications which prevent them from entering, leaving or travelling to the location specified by the Promoter; or
  4. The Finalist has any medical, legal or any other reason that would prevent them from accepting and participating in the grand final.

Runners up

The following will be considered runners up and will each receive a HTC VR Elite Headset valued at A$2,099 (or USD$1,099) each, both being the current RRP as at 31 July 2023. A total of 8 HTC Elite Headsets will be awarded.

  • Grand finalist runners up: The two Finalists who don’t get the highest score at the grand final; and
  • Regional runners up: The Entrants with the highest two scores in each region (after the Finalist’s). 

Prohibited Hacks & Behaviour

All Entrants must engage in fair play during the Promotion and under no circumstances should Entrants exploit bugs, hacks or glitches in order to receive an unfair benefit during gameplay.  Any Entrant who, in the reasonable opinion of the Promoter, engages in this behaviour or  tampers or interferes with the entry mechanism in any way, or who does not properly comply with the entry process will be ineligible to win. This shall include where an Entrant:

  1. Violates any rules, guidelines or instructions that the Promoter may convey regarding the Promotion; 
  2. Interferes with or disrupts the operation of the Promotion; 
  3. Engages in any action that may adversely affect other participants, or manipulate the Promotion in any way;
  4. Disparages the Promoter or harms its goodwill or reputation;
  5. Breaches the security of the Promoter’s systems or identifies any security vulnerabilities in them;
  6. Impersonates any person or entity, or makes any false statement pertaining to their identity; or
  7. Engages in any activity that constitutes or encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any applicable law, including laws governing privacy, defamation, mass email, spam, export control, consumer protection, unfair competition and false advertising.

Personal Information & Proof of Identity

As a pre-condition of awarding any prize, the Promoter may request verification of identity, through reasonable means of identification. Any winning Entrants shall promptly provide any additional information necessary to effectuate his or her receipt of the prize (such as postal address).  Failure to provide identification will result in the prize being forfeited. 

Any personal information provided by each Entrant will be used by the Promoter for the purpose of administering entry into this Promotion. Personal information will be handled according to the Promoter’s Privacy Policy which can be viewed here.  The Promoter’s privacy policy contains information about how each Entrant may access, update and seek correction of the personal information the Promoter holds about them and how the Entrant may complain about any potential breach by the Promoter of privacy laws and how such complaints will be dealt with. If the entrant does not provide their personal information as requested, they may be ineligible to enter or claim the prizes in the Promotion.

Publicity and promoting success

All Entrants including the Finalists acknowledge and agree that the Promoter may publish: (a) the player display name, region and score of each Entrant on the leaderboard of the Promoter’s websites as connected with the Promotion throughout the Promotional Period, and (b) the details of the finalists and winner their first name, social media handle, player display name, region, score, photographs or videos, in Promoter’s marketing material or reports, in social media content, on Promoter websites, in brochures or in printed collateral.  


The Promotion is governed by English law. The courts of England, Wales and Scotland  shall have non-exclusive jurisdiction of any disputes relating to these Terms or participation in the Promotion, however if you live in Great Britain, you can also bring a claim in a court local to you.  The Promoter accepts no responsibility for any personal Entrant tax liabilities that may arise from any prizes awarded during the Promotion.  The prizes may be taxable income under the laws applicable to the winners.  The winners are solely responsible for reporting the prizes to the relevant tax authorities, and paying all taxes applicable to the prizes, as required by the applicable tax laws. Upon the Promoter’s first request, the winner will promptly complete and submit to the Promoter all tax forms, certificates or authorizations as may be necessary under the applicable tax laws.

The Promoter shall not be liable for any loss or damage whatsoever or personal injury suffered or sustained in connection with the Promotion, including during the course of any gameplay and during any travel required to attend the grand final, or from accepting or using any prize, unless it is due to the Promoter’s negligence. Nothing will exclude the Promoter’s liability for death or personal injury caused by the Promoter’s negligence, for fraud, or for any other loss suffered which cannot be excluded by law.

Nothing in these Terms restricts, excludes, or modifies or purports to restrict, exclude or modify any statutory consumer rights under any applicable law including the  Consumer Rights Act 2015.

The value of each prize is accurate as at the commencement of this Promotion.  The Promoter accepts no responsibility for any variation in the value of a prize offered in the Promotion. 

If, due to a reason beyond the Promoter’s control, the Promotion is not capable of running as planned, including due to infection by computer virus, bugs, tampering, unauthorised intervention, fraud, technical failure, natural disaster, the Promoter may cancel, suspend or change the Promotion.

If you have any queries in relation to any of the above terms and conditions, please contact Karen Jarvis at